Returns & Exchanges
At Ame_handmadesg, we take pride in the craftsmanship of our handmade fashion pieces and want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns or exchanges on eligible items within 14 days of delivery.
Initiate Your Request
Contact our support team via email or Instagram DM with your order number and photos of the item to confirm it meets our return criteria.
Secure Packaging
Carefully place the unworn, unwashed item back into its original packaging with all handmade tags still attached to ensure it arrives safely.
Ship the Item
Send the package back to our studio using a trackable shipping service; please note that customers are responsible for return shipping costs.
Quality Inspection & Refund
Once we receive and inspect your handmade piece, we will process your refund to the original payment method or issue store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing